Frequently Asked Questions
Can I drive my car without the SID/ ACC units?
Yes, when the Sid unit is removed, your horn and indicator audible clicking sound will be disabled. If your ACC unit is removed your climate control will not function. Everything else functions as normal. The only exception is the Saab 9-5 fitted with paddleshift control - Please contact me regarding this.
How do I pay for the service?
Paypal, credit/ debit card (via PayPal - no account required, see 'PAYMENT OPTIONS'), cheque/ postal order or cash sent with your unit.
What is the turn around time?
We will normally repair, test and dispatch your unit the same day as it arrives.
How long is the guarantee for?
Your unit has a 2 year guarantee (For as long as you own the car).
Do you offer a discount for multiple unit repairs?
Yes, please contact us via phone or the 'CONTACT US' page to find out more.
How should I package my unit?
We recommend that you package your SID or ACC unit in bubblewrap and a small box.
How should I send my unit?
We recommend that you use Royal mail 1st Class Recorded delivery (UK) or your own Countries' Tracked Postal Service. The parcel will be secure and can be tracked.
Will my unit require reprogramming?
No, when you receive your unit back, just refit to your car and set the date & time - Couldn't be easier!
Do you repair other makes of vehicles?
No, at present we only specialise in Saabs and are focused on being the UK's leading repairer in this field.
Can you repair my unit if it has been tampered with or damaged?
Yes! Do not worry, your unit can be fully repaired no matter what its condition, including detached cables & cracked LCDs*.
(* Except 9-5 ACC)